Privacy Notice

Last updated September 12, 2024

Thank you for choosing to be part of our community at Slow Forest (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices regarding your personal information, please contact us at contact@slowforest.com.

When you visit our website http://www.slowforest.com (the "Website"), and use any of our services (the "Services", which include the Website), you are trusting us with your personal information. We take your privacy very seriously. This privacy notice explains what information we collect, how we use it, and what rights you have in relation to it. Please read it carefully. If you do not agree with any terms in this privacy notice, discontinue using our Services immediately.

This privacy notice applies to all information collected through our Services, including our Website, as well as any related services, sales, marketing, or events.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. Will Your Information Be Shared With Anyone?
  4. Do We Use Cookies and Other Tracking Technologies?
  5. How Long Do We Keep Your Information?
  6. How Do We Keep Your Information Safe?
  7. What Are Your Privacy Rights?
  8. International Data Transfers
  9. Controls for Do-Not-Track Features
  10. Do We Make Updates to This Notice?
  11. How Can You Contact Us About This Notice?

1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and Services, participate in activities on the Website, or contact us.

Personal information we collect may include names, phone numbers, email addresses, mailing addresses, billing addresses, job titles, company information, and other similar information.

We automatically collect certain information when you visit, use, or navigate the Website. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, and location.

2. How Do We Use Your Information?
We use personal information collected via our Website for a variety of business purposes, as outlined below. Each purpose for processing is based on one of the following legal grounds under GDPR:

  • Consent: We process your personal data with your consent. For example, when you subscribe to our newsletters or agree to receive marketing communications.
  • Performance of a Contract: We process your personal data to perform our contractual obligations to you. For example, to fulfill and manage your orders.
  • Legitimate Interests: We process your personal data where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. For example, for data analysis, fraud prevention, or improving our services.
  • Legal Obligation: We process your personal data to comply with applicable laws and regulations. For example, to maintain records for tax purposes or respond to lawful requests by public authorities.

3. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

4. Do We Use Cookies and Other Tracking Technologies?
Yes, we use cookies and similar tracking technologies to access or store information. In compliance with GDPR, we require your consent for placing cookies on your device, except for cookies that are strictly necessary for the operation of the Website. You can manage your cookie preferences at any time through our Cookie Policy.

5. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We specify retention periods for different types of data in our internal data retention policy and will only retain your data for the duration necessary to achieve the specified purposes.

6. How Do We Keep Your Information Safe?
We aim to protect your personal information through a system of organizational and technical security measures. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

7. What Are Your Privacy Rights?
Under GDPR, you have the following rights:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You have the right to request that we delete your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request that we transfer this data to another controller, where technically feasible.
  • Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests, and we will comply unless we have a compelling legitimate ground for the processing.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at contact@slowforestcoffee.com.

8. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data and ensure it is treated securely.

9. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference. Currently, no uniform technology standard for recognizing and implementing DNT signals has been finalized, so we do not currently respond to DNT browser signals.

10. Do We Make Updates to This Notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be effective as soon as it is accessible, and we may notify you of material changes through email or by placing a prominent notice on our website.

11. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact us at contact@slowforest.com or by post to:
Slow A/S
Vesterbrogade 90
Copenhagen, 1620
Denmark